Booking Policy

Requests made through our website or by telephone are treated as enquiries. Your booking is confirmed only once James & Laura have replied to you directly by email or telephone. We will always do our best to confirm within 24 hours.

We operate a 48-hour cancellation policy. You may cancel your booking free of charge up to 48 hours before your arrival date. Every booking confirmation email includes a secure link so you can view or cancel your reservation online at any time.

Cancellations made within 48 hours of arrival, or in the event of a no-show, may be charged for the first night of the stay. If your plans change at short notice, please call us on 01328 316141 as early as possible — we will always try to help.

Dining at the inn is offered to resident guests. When booking a room you can let us know your supper and breakfast requirements so we can prepare for you. If you need to change or cancel a dining arrangement, please let us know at least 48 hours in advance so we can plan accordingly.

Check-in is from 4pm and check-out is by 10am. If you expect to arrive late or need different times, please contact us in advance and we will do our best to accommodate you.

If you would like to change the dates or details of a confirmed booking, please contact us as early as possible. Changes are subject to availability, and we will always try to find an arrangement that suits you.